Covid-19

Our Covid-19 Response

We are happy to announce that all of our Notaries are fully vaccinated! We take your and our staff’s safety very seriously. We have implemented many measures throughout the pandemic to mitigate everyone’s risk. And it seems that we have been successful because despite meeting with thousands of individuals, so far, none of our offices, notaries, or staff have contracted the virus. Nonetheless, we remain vigilant and continue to implement measures listed below.

What We Are Doing?

  • FULLY VACCINATED – All of our notaries are fully vaccinated.
  • LOCAL ASSESSMENT – We assess the level of risk on a city-by-city basis. Some of our offices open earlier than others as some of our cities are more impacted than others. We don’t reopen an office until we assess that it is safe to do so.
  • ENCOURAGE ONLINE SERVICE – We continue to encourage clients to use our online service when possible. This reduces the number of clients that attend our offices.
  • AIR PURIFIER – All of our offices are equipped with a Hepa Certified Air Purifier that is capable of capturing microdroplets which may carry the Coronavirus.
  • PLEXIGLASS PARTITION – All of our offices are equipped with a desktop plexiglass divider between the notary’s section of the office and the client.
  • HAND SANITIZER – All of our office contains hand sanitizers for the Notary as well as for the client.
  • EQUIPMENT SANITIZATION – We sanitize surfaces and payment machines between clients.
  • MASKS – All of our notaries and office staff wear masks throughout the day when serving clients.
  • MAX CAPACITY – We only allow a maximum of 2 people in our office, in addition to the notary, at any one time.

What We Need From You

If you suspect that you or someone that you are close to have contracted any viral infection please do not attend our office. if you are displaying any symptoms that are consistent with a viral infections (e.g. coughing, sneezing), even if you know it’s an allergy, please do not attend our office.

  • Masks – Please wear a mask when attending any of our offices irrespective of local By laws.
  • No Accompaniment – Only people that have to be at our offices (i.e. people that have to sign a document) are allowed in. Do not bring anyone with you that does not have to be at our office.
  • Cooperation – We ask you that you cooperate with our protocol for your safety and ours during this crises. Please keep in mind that our offices are private property. They are our personal spaces and you can Only attend by invitation.
  • Vaccinations– At some of our locations (e.g. Kitchener) you have to be double vaccinated to enter the building. This is not our policy, it’s the suite or building policy. Exceptions are made only for those with medical documentation proving their exempt status.