Instructions

General

  • Please review our website carefully before attending our office and before emailing us questions. If you have a question, chances are hundreds of other people have already asked us this question and we have included the answer to it on this website.
  • Please review your document thoroughly before attending our office. We cannot review the document with you. Once you arrive at our office you should be ready to sign. If you have questions about your document, please direct them to whoever is requesting the document from you.
  • We do not provide legal advice.
  • We do not insert USB sticks into our computer.
  • We will not format your document for you
  • We cannot allow you to use our computer (yes, some people request this)
  • Please do not ask the front desk receptionist for information about our pricing, policies, your document, etc. The receptionist does not work for Walk-In Notary. This is the suite receptionist that works for the owner of the building and/or suite. The receptionist is not qualified to answer questions about notarization, our pricing, etc.

What to Bring

Please bring the following items:

  • ID that matches the name on your document. We usually only require one piece of ID but if the name does not match or if your document or receiving party requires us to check two then it’s best to bring more than one ID with you.
  • Your document. Please make sure that it is completed but not signed.
  • Do not bring anyone with you that does not need to sign a document.
  • A Well-fitted Mask.

Certified Copies

Please bring the following items:

  • The original document(s) that you need a certified copy of. Please note that we cannot make certified copies without seeing the original document(s).
  • Generally, you do not need to make copies of the document. In fact, it is usually faster if the Notary makes the copies.
  • In rare cases, the client may need to make the copy. For example, if the document is too large to fit in our copier. The client may need to go to a commercial printing service to obtain the copy.

Real Estate Documents

Please bring the following items:

  • The completed, but not signed documents. We cannot assist you in the completion of the documents beyond the notarization of the forms. We are not permitted to enter details in the forms. This should be done by your lawyer in advance of your meeting with the Notary.
  • Please bring in adequate Photo Identification. We generally require one piece of government issued photo identification. However, some Real Estate Documents require additional IDs to be presented. Please review the documents and/or receive instructions from your lawyer as to which IDs must be reviewed by the Notary.
  • Please note that we cannot give any legal advice regarding the transaction. All advice regarding the details and the requirements of your transaction should come from your lawyer.

Wills and Powers of Attorney (POAs)

Please bring the following items:

  • The completed, but not signed, Will and/or Powers of Attorney. Signing of the documents should be done in the presence of the Notary unless your witnesses each signed the aforementioned forms and only require an affidavit of execution to be completed.
  • Witnesses to the documents. Please consult with your Lawyer regarding the witness requirements. For an Ontario POA or Will, two witnesses are required.
  • The completed, but not signed, Affidavit of Execution.

The following people cannot act as witnesses for a POA:

  • The attorney (or the attorney’s spouse or partner);
  • The grantor’s spouse or partner; the child of the grantor (or someone who is treated as their child);
  • A person whose property is under guardianship or has a guardian of the person
  • A person who is less than 18 years of age

For a Will, the following people should not be witnesses:

  • A beneficiary of the will
  • Someone who is married( or partner) to the beneficiary

Third-Parties

Please note the following :

  • In most cases, we cannot communicate with the intended recipient of your document on your behalf. This means that we do not mail, fax, courier your notarized forms to third parties, nor should third parties send documents directly to us. Instead, clients should bring in the required forms to our office. Once notarized, we will give you the forms so that you can deliver them to the required recipients.
  • We cannot call, email or otherwise contact a third party for instructions or directions. All such information should be given to you by the recipients prior to your meeting with the Notary.

Witnesses

Prior to visiting our office, please review your documents carefully. Please note if witnesses (apart from the notary) are required. If so, please contact the office in advance to confirm whether additional witnesses will be available. The pandemic has led to some limits on our ability to provide additional witnesses in some locations. By contacting us prior to your visit, we will be able to better discuss your specific needs and solve any issues that may arise.

Covid-19

Please read our Covid-19 policies and practices here.

Separation Agreements

Prior to your visit, please review your documents and note the following issues:

  • Please bring in the completed, but not signed documents. We cannot assist you in the completion of the documents beyond the notarization of the forms. We are not permitted to enter details in the forms. This should be done by you or your lawyer in advance of your meeting with the Notary.
  • Please note that some Separation Agreements include a “Certificate of Independent Legal Advice” section. We cannot complete this section as we do not give any legal advice regarding the document/agreement. If you require legal advice, please consult a Law Office. All advice regarding the details and the requirements of your agreement should come from your lawyer.
  • Please also note that some Separation Agreements require that the parties visit the Notary office separate and apart from each other. If that is the case, please note that you must attend apart from one another. The parties to the agreement cannot attend at the same time. Furthermore, each party will be charged separately as part of a separate transaction. If you wish to attend together, please remove the phrase “separate and apart” from the agreement. If you have any questions about this please don’t hesitate to call one of our offices. See below for contact details.